On this page you will find basic support info: a list of topics in our online support library (general help info), and also info about getting a response from Polytrope Support (lower on the page).
Note 1-26-2009: This page - more than most on the new web site - is truly under construction. Many of the links below are broken because the articles that the links point to haven't been rebuilt in this new site. To see the old articles, go back to the home page and use the link to the old site at Google. Everything will remain there until it has been recreated here.
Tech support is provided by contract to licensees of Goodbooks and CMAssistant. Outside the contract, there is an hourly charge for support, with a minimum charge of $35 per incident. For tech support, write to support-at-polytrope-dot-com.
Click on these links for more information on these topics:
Please note that, although we provide these support articles as a service to our users, the information in some of them really is not specific to CMAssistant or Goodbooks but would apply to any FileMaker Pro solution.